Roundtable – Shared Services & Outsourcing in Latin America

It might not but have a similar profile while South Asia or even Eastern Europe, nevertheless Latin America will be becoming an increasingly popular destination for organizations looking to establish shared support centers, either providing domestic markets or perhaps as part of regional or maybe global shared services techniques. Furthermore, in Managed IT Services to this expansion in the attentive sector Latin The usa has become the particular focus of growing interest on typically the part of major outsourcing providers in whose entry into the particular market has got knock-on consequences across the board. Chuck into this already-volatile mix the current economic instability plus it’s easy in order to see why typically the region’s activity will be making waves throughout and beyond the shared services plus outsourcing space throughout 2009.

We organised a panel addressing practitioners, providers in addition to advisors to consider a look from the current level regarding maturity with the Asian American market and to examine how – and when – the economic malaise affecting much of the rest of the global economy is usually impacting upon procedures in the place.

Attending were:

Laura Bao Castro
CRYSTAL REPORTS FSSC Control
Intel Corporation

Esteban Surco
Director, Latin America Finance Procedures
EMC Corporation

Mauro Magnaccia
Partner
Vantaz Party Consulting

Ricardo Neves
PwC Global Finding Leader for To the south America
PricewaterhouseCoopers

Queen: I think typically the first question we should look at is usually: can it be right to be able to talk of “Latin American shared services” at all? Latin America is a very big place geographically and inside terms of human population; it’s a small linguistic diversity than, for example, Europe, but there are really still very large differences between, point out, Brazil and Bahía Rica. To just what extent is that actually possible for businesses – captive or even BPO – to be able to take a truly regional approach within Latin America? Is usually it impossible to avoid having substantial resources in personal countries?

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